Month: June 2019

How will the ISDN switch off affect your business? 19th June 2019

ISDN (Integrated Service Digital Network) is a circuit-switched telephone network system that allows both voice and data services to be delivered over digital lines simultaneously. It was launched by BT in 1986 as a means to migrate outdated landline technology to digital. According to BT, the move should take place by 2025 and businesses supported […]

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Mobile Twinning 18th June 2019

Mobile Twinning is a feature that uses KloudPBX, allowing the user to link their office handset to their smartphone or mobile devise. This means that whenever their work handset rings, so will the “twinned” phone. If the call isn’t answered on either device, the office phone system will pull the call back and put the caller […]

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What does your voicemail say about your business? 11th June 2019

What is a voicemail? Voicemail is the audio message attendant you hear when you call a company or business and no-one answers. It normally provides information about the business and the next step the caller needs to take to contact the business if the phone line is busy or unattended. It will advise the caller […]

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Why is call tracking important? 7th June 2019

How much revenue did you lose today? You don’t know, but we can help. Averagely 85% of customers calls are missed and they don’t receive a call back. This means you’re potentially losing out on a huge amount of potential customers and sales. By integrating an essential business tool that can decrease that percentage, allowing […]

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Employee of the month 3rd June 2019

A big congratulations to Ashely Beckett who is the latest employee of the month. His hard work in the sales department hasn’t gone unnoticed. Ashely is approaching 5 years with DataKom, and he currently looks after 300 + customers covering South Wales and South West England. Providing them with our Kloud-based telephone systems, leased lines, […]

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