Month: July 2019

How can SMS message improve your business? 17th July 2019

SMS is a text messaging service component of most telephone, internet, and mobile device systems. It uses standardised communication protocols to enable mobile devices to exchange short text messages. An intermediary service can facilitate a text-to-voice conversion to be sent to landlines. DataKom SMS is the powerful tool you use to directly communicate with customers […]

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DataKom – Core values & training 16th July 2019

The DataKom team have attended a training session to correctly communicate the company’s five core values: Communicate We believe in responsive and timely communication, ensuring information is clarified and confirmed. Transparency Our ethos is to always be open & honest, whilst ensuring clarity and simplicity throughout all our services. Courteous Treat people as they wish […]

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This month – we celebrate Josh Everett’s first year at DataKom! 10th July 2019

Josh joined DataKom as a Service Desk Adviser and really excelled within this role by delivering fantastic customer service – and was quickly selected to become a trainee engineer. Since December – Josh has been training as an engineer within our service department, passing his secondment in April 2019 and has continued his hard work […]

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5 features on KloudPBX to boost your team’s performance 9th July 2019

These 5 features of KloudPBX will benefit your team’s performance inside and out of the office. Whether they assist in keeping in touch with customers whilst away from your desk, or recording and tracking calls to ensure you never miss a call again! KloudPBX provides a full range of unique features to boost your business’s […]

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Award nomination at DataKom 2nd July 2019

We are proud to announce our operations manager, Jenny Scourfield, has been shortlisted for this year’s leadership in the private sector in the Leading Wales Awards. We would love to congratulate Jenny, and wish her the best of luck. Continue with your amazing work here at DataKom. What are the Leading Wales Awards? The Leading […]

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How voicemail to email can improve business performance 1st July 2019

Sitting in your office waiting by your telephone all day can be challenging, especially in the modern fast paced world we live in. With voicemail to email, this feature allows voicemails left on your work phone to be saved as an audio file and emailed to an email address or addresses that you set up notifying you […]

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