Now we are in the year 2020, there are endless ways in which businesses are able to connect with customers – search engines, social media, videos, websites and so many more ways.
So, is there space for telephony in this new and modern world?
Communication over the telephone is proven to be one of the most effective modes of business communication today, but what are the best ways to embrace new technology into business telephony?
Let us take a look at the reasons why phone calls are still very important for businesses and how you can make the most out of your system.