Telephone systems and telecoms in Bridgend
DataKom provides telephone systems and telecom services to businesses across Bridgend and the surrounding areas including Pyle, Cowbridge and Pencoed. Our key services are:
- Telephone systems
- Business mobiles
- Internet connectivity
- Lines and calls
Trusted by over 2000+ customers
4.9 out of 5 Google reviews
Award winning telecom service
Since 2007, we’ve been based in Bridgend, the business home of DataKom HQ. In 2014 we moved to Bocam Park in Pencoed – a thriving business park just outside Bridgend.
As a business based in the Bridgend area, we have account managers on-hand to come and visit your business and understand your needs – and we can service you with ease. By listening we help clients overcome challenges from operating multi-site locations to making use of the latest tech.
Our consultants will listen to your needs and advise on the best setup for your company. We combine cutting edge technology with traditional know-how, so you know the advice you get is future-proofed and high-quality.
And when you become a DataKom customer, that’s not the end. It’s just the beginning.
Our award-winning support team is there to help you every step of the way – from service improvements to issue resolution.
About our quality
Telecoms are at the heart of every business – staying connected with employees and answering client enquiries takes place almost 24/7.
And the impact of being not contactable can have a serious impact on your business – which is why you need a robust and reliable solution.
We recognise the need for quality in all aspects of our work – from offering the latest technology and equipment, to partnering up with market leaders.
Our tech team are highly-trained and accredited with leading qualifications, including Ericsson-LG and Draytek. We employ more engineers per customer than our competitors, and we have several engineers covering the Bridgend area.
What makes DataKom stand out in Bridgend
Over the past 10 years, we’ve worked with over 1,000 businesses in Bridgend, across various sectors.
Each client gets:
- Bridgend-based account manager
- Local award-winning tech support team
- Certified, on-call, local engineers
- Bespoke telecom solutions
Frequently asked questions
1. We’re based in the Bridgend area, can you visit our premises?
Yes – before we take new clients on-board we spend time assessing their existing system and requirements. We then come up with a bespoke solution.
2. We want to switch to DataKom – can we keep our phone numbers and how easy is it?
Switching to us is easy, as our team can either re-use your existing equipment or install new hardware. You own your phone numbers and, because we have porting arrangements with 98% of UK carriers, switching is easy.
3. Does it take long to get your systems installed?
Smaller, less complex, systems can be set up within one working day. But this also depends on your requirements, and usually multi-site businesses require more time.
4. We’re expanding our premises, how easy is it to scale up your systems?
If you have a multi-site operation we would recommend private or public-based cloud service as it will ensure you have complete scalability. Alternatively, if you have a hardware-based system we can create IP links between the sites to allow for inter-site calls.
Bridgend is a town in South Wales. It has a population of 49,404.
During the 15th century, a stone bridge was built to connect permanently each side of the River Ogmore, which gave the town its name.
The Industrial Revolution would have a massive impact on the town. The first coal mining operations opened north of Bridgend in the 17th century, with the Llynfi Valley being the first to be industrialised. Bridgend itself never had coal deposits and remained a market town for some time, but the valleys of the three rivers grew into an important part of the South Wales coalfields.
In the new millennium, EU Objective 1 investment in regeneration and public realm improvements have led to the pedestrianisation of the town centre and the restoration of several historic buildings. A good telecommunication infrastructure is important for encouraging new investment in the town.
To find out more about us, phone 01656 33 44 55.