Telephone systems and telecoms in West Wales
DataKom provides telephone systems and telecom services to businesses across West Wales, including Carmarthen, Pembroke, Tenby and Aberystwyth – the home of DataKom in West Wales. Our key services are:
- Telephone systems
- Business mobiles
- Internet connectivity
- Lines and calls
Trusted by over 2000+ customers
5 out of 5 Google reviews
Award winning telecom service
About DataKom in West Wales
Since 2007, we’ve worked with many businesses across West Wales. And in 2015, after many years of working with local businesses, we opened an office in Abertystwyth.
That means we can service our customers in West Wales really well – and we’re regularly in and around the area available to support our customers.
In West Wales, telecoms and connectivity are key as in any other area – and with a high concentration of tourism businesses being contactable is key. We are also familiar with the geographical challenges that rural telecoms sometimes pose, and have innovative solutions to overcome them – for example dedicated broadband.
We have account managers on-hand to come and visit your business and understand your needs. By listening carefully we help clients overcome challenges from operating multi-site locations to making use of the latest tech.
Our consultants will listen to your needs and advise on the best setup for your company. We combine cutting edge technology, including the latest cloud-based phone systems, so you know the advice you get is future-proofed and high-quality.
And when you become a DataKom customer, that’s not the end. It’s just the beginning.
Our award-winning support team is there to help you every step of the way – from service improvements to issue resolution.
About our quality
Telecoms are at the heart of every business – staying connected with employees and answering client enquiries takes place almost 24/7.
And the impact of being not contactable can have a serious impact on your business – which is why you need a robust and reliable solution.
We recognise the need for quality in all aspects of our work – from offering the latest technology and equipment, to partnering up with market leaders.
Our tech team are highly-trained and accredited with leading qualifications, including Ericsson-LG and Draytek. We employ more engineers per customer than our competitors, and we have several engineers covering the West Wales area.
What makes DataKom stand out in West Wales
Over the past 10 years, we’ve worked with over 100 businesses in West Wales, across various sectors.
Each client gets:
- West Wales-based account manager
- Local award-winning tech support team
- Certified, on-call, local engineers
- Bespoke telecom solutions
West Wales – an area of outstanding natural beauty
West Wales is home to Aberystwyth, Carmarthen, Pembroke, St David’s, Narbeth and Tenby – as well as a whole list of other villages and towns.
The area has always been known for tourism and agriculture, but there is also a lot of manufacture and innovation that is often less publicised. WalesOnline published a list of the top 100 companies in West Wales (including Swansea) and it includes a diverse list of sectors and specialisms of companies in West Wales – encouraging for the future growth of the area.