Telephone systems and telecoms in North Wales
DataKom provides telephone systems and telecom services to businesses across North Wales including Bangor, Wrexham and Llandudno. Our key services are:
- Telephone systems
- Business mobiles
- Internet connectivity
- Lines and calls
Trusted by over 2000+ customers
5 out of 5 Google reviews
Award winning telecom service
Since 2007, we’ve worked with many businesses across different industries in North Wales, including tourism, the public sector and manufacturing.
We have account managers on-hand to come and visit your business and understand your needs. By listening carefully to needs, we help clients overcome challenges from operating multi-site locations to making use of the latest tech.
Our consultants will listen to your needs and advise on the best setup for your company. We combine cutting edge technology, including the latest cloud-based phone systems, so you know the advice you get is future-proofed and high-quality.
And when you become a DataKom customer, that’s not the end. It’s just the beginning.
Our award-winning support team is there to help you every step of the way – from service improvements to issue resolution.
About our quality
Telecoms are at the heart of every business – staying connected with employees and answering client enquiries takes place almost 24/7.
And the impact of being not contactable can have a serious impact on your business – which is why you need a robust and reliable solution.
We recognise the need for quality in all aspects of our work – from offering the latest technology and equipment, to partnering up with market leaders.
Our tech team are highly-trained and accredited with leading qualifications, including Ericsson-LG and Draytek. We employ more engineers per customer than our competitors, and we have several engineers covering the Bristol area.
What makes DataKom stand out in North Wales
Over the past 10 years, we’ve worked with over 80 businesses in North Wales, across various sectors.
Each client gets:
- North Wales-based account manager
- Local award-winning tech support team
- Certified, on-call, local engineers
- Bespoke telecom solutions
Frequently asked questions
1. We’re based in North Wales, can you visit our premises?
Yes – before we take new clients on-board we spend time assessing their existing system and requirements. We then come up with a bespoke solution.
3. Does it take long to get your systems installed?
Smaller, less complex, systems can be set up within one working day. But this also depends on your requirements, and usually multi-site businesses require more time.
2. We want to switch to DataKom – can we keep our phone numbers and how easy is it?
Switching to us is easy, as our team can either re-use your existing equipment or install new hardware. You own your phone numbers and, because we have porting arrangements with 98% of UK carriers, switching is easy.
4. We’re expanding our premises, how easy is it to scale up your systems?
If you have a multi-site operation we would recommend private or public-based cloud service as it will ensure you have complete scalability. Alternatively if you have a hardware-based system we can create IP links between the sites to allow for inter-site calls.
North Wales – Bangor, Wrexham and Anglesey
North Wales was for almost a millennium known as the Kingdom of Gwynedd. The mountainous stronghold of Snowdonia formed the nucleus of that realm and until 1283 was the last stronghold of an independent Wales. Today the region remains a stronghold of the Welsh language and a centre for Welsh national and cultural identity.
Bangor with a population of 17,575 is the smallest city in the UK. The city is known for its central shopping area around the High Street, and retail outlets on Caernarfon Roadl. Bangor is also where a large amount of output for BBC Radio Cymru is produced.
Wrexham is the largest town in North Wales, with a population of 61,603. As such it is a major centre for the region’s administrative, commercial, retail and educational infrastructure.
Anglesey is an island off the North West coast of Wales. Two bridges span the Menai Strait, connecting it to the mainland: the Menai Suspension Bridge designed by Thomas Telford in 1826 and the Britannia Bridge opened in 1850.
The North Wales economy is largely based on agriculture and tourism. A good telecommunication infrastructure is essential for attracting new investment for the regions continued economic development.
We aim to deliver expert business communications to you at most affordable price possible. That’s why if you find a like-for-like quote that is lower than ours, we will promise to beat it!