Telephone systems and telecoms in Swansea
DataKom provides telephone systems and telecom services to businesses across Swansea and the surrounding areas including Llanelli and Neath. Our key services include:
- Telephone systems
- Business mobiles
- Internet connectivity
- Lines and calls
Trusted by over 2000+ customers
4.9 out of 5 Google reviews
Award winning telecom service
Our award-winning team has been around since 2007. Over the past 10 years, we’ve worked with many businesses across different industries – in Swansea and beyond.
We have consultants and engineers who cover the Swansea area and are available to come and meet with you and your team at relatively short notice – always looking to provide the best customer service.
Our consultants will listen to your needs and advise on the best setup for your company. At DataKom we look to use the latest tech in our proposals, so you know the advice you get is future-proofed and including the latest features.
About our quality
Telecoms are at the heart of every business – staying connected with employees and answering client enquiries takes place almost 24/7.
And the impact of being not contactable can have a serious impact on your business – which is why you need a robust and reliable solution.
We recognise the need for quality in all aspects of our work – from offering the latest technology and equipment to partnering up with market leaders.
Our tech team are highly-trained and accredited with leading qualifications, including Ericsson-LG and Draytek. We employ more engineers per customer than our competitors, and we have several engineers covering the Swansea area.
What makes DataKom stand out in Swansea
Over the past 10 years, we’ve worked with over 80 businesses in Swansea, across various sectors.
Each client gets:
- Swansea-based account manager
- Local award-winning tech support team
- Certified, on-call, local engineers
- Bespoke telecom solutions
Frequently asked questions
1. Can you visit our premises in Swansea to see what’s best for us?
Yes – our local team always consults with new clients. We’ll discuss your requirements and see how best to meet your needs and expectations
2. How easy is it to switch to DataKom and can we keep our phone numbers?
Yes – you can keep your phone numbers as they belong to your business. We have porting arrangements with 98% of UK carriers, so switching is easy.
3. How long does the initial system set up take?
Installation time varies a lot, and depends on the system, your requirements, and size of your business. Smaller systems are usually installed within one working day.
4. We’re opening a new office, how easy is it to scale up your systems?
If you have a multi-site operation we would recommend private or public-based cloud service as it will ensure you have complete scalability. Alternatively if you have a hardware-based system we can create IP links between the sites to allow for inter-site calls.
Swansea needs reliable telecoms now more than ever
In 1969, Swansea became the second Welsh town to be granted city status. While the copper works have long since closed, Swansea has benefited from significant investment in recent years, with new facilities such as the LC, National Waterfront Museum, Wales National Pool, and Liberty Stadium showing the city’s emerging confidence.
In line with the Swansea Bay City Region Economic Regeneration Strategy, a good telecommunication infrastructure is important to the area’s continued economic development. Thanks to continuous investment, the SA1 area has become a home to many successful businesses.
“We were recommended to use DataKom by another business on Walter Road, Swansea. We needed to work with a company who could support our growing needs as a business and Datakom have done that for us. The 24/7 support and accountability we receive gives us the confidence that we know our telecoms are in safe hands”
Thomas Perrett, Director Charles Perrett