Since 2007 DataKom has provided expert telecom solutions to over 2,000 clients across both South and North Wales and the rest of the UK. We aim to provide sophisticated business communications to commercial customers - whether they are a start-up company with three staff - or a multi-national PLC with thousands of employees. Our specialists have over 150 years of communications expertise between them and this enables us to find the best telecommunications solution for your business. Our friendly communications experts and in-house engineers work with you to develop tailor-made solutions to increase the efficiency of your systems and realise huge cost savings as a result.
We specialise in Telephone Systems (Premise-Based & Hosted), Internet Connectivity, ADSL and Fibre Broadband, Managed Internet/ Leased Lines, Business Mobile Solutions, Business Phone Lines & Cloud Services.
As a complete telecom provider - we offer all your telecommunication needs under one roof. From lines and calls - data solutions such as SIP or IP phone systems - up to broadband installations which provide improved internet connectivity and allow you to utilise the latest technologies available. We also provide mobile contracts for business use - with competitive tariffs and rates that work for your business - and lowering costs. At DataKom, we pride ourselves on our ability to establish your exact business needs. We not only work to solve your telecommunication challenges today - we offer solutions which prepare you for tomorrow.
We boast an in-house engineering and technical team working alongside personal account managers, to assess your business needs and provide advice on which technologies will work best for you. They will deliver a complete proposal - a comparison of your current services and provision levels - as well as a site survey of your premises - all free of charge. Moving your services to DataKom is easy - our dedicated provisioning team will keep you updated throughout the entire process. We fully understand that “downtime” for your communications systems costs you money - at DataKom, we work hard to ensure that you are up and running when your customers need you.
If you are considering an upgrade or a change of telecom system, just call us - and discover how we can help you.
We pride ourselves on...
- Customer Service Excellence - Our aim is to provide the same level of service & support to both small and large businesses alike.
- Certified In-house Engineering Team- We have an experienced and dedicated, in-house engineering team on-call constantly, to handle any system related issues or faults.
- Bespoke Telecommunication Solutions- Our telecom experts will help you find the best answers for your business needs and assist you throughout the entire process of installation, training - and with on-going support.
- Price Promise- New customers can expect savings of up to 50% when compared with their previous outlay.
- Easy Access Portal- Customers can access their accounts 24 hours a day to view fault tickets, log faults, or even review their invoices - all via our convenient and secure customer access portal.
- Being Prompt & Efficient- At DataKom we pride ourselves on putting our clients first. 80% of support tickets logged are handled within 2 hours and are resolved within the first 24 hours.
- All Telecom Needs in One Place- We not only offer the best solutions for business phone systems - we set up new lines - we provide internet connectivity - we offer the best-priced tariffs for mobile business accounts and much more besides.
- Personal Account Manager- With your own dedicated account manager looking after you and your systems, you can be sure that your business is our priority. DataKom is committed to transparency, give us a call to have a chat - or come and see our offices and grab a coffee with our team.