Since 2007 DataKom has provided expert telecom solutions to over 2,000 clients across both South and North Wales and the rest of the UK. Our clients range from large multi-site enterprises such as Aston Martin, Specsavers and Welsh Assembly, through to small and medium sized companies looking to improve and modernise their telecom strategies.
Why do we exist?
We’re passionate about delivering truly innovative telecom products that challenge the status quo - helping our clients grow and exceed expectations.
What we offer
We provide voice, data, mobile & telecom systems & services to businesses - all loaded with the latest tech and features.
How we work
We research, test and challenge different products to allow our clients to have the latest services available in the marketplace via our own in-house team & wider technical resources of The Concert Group. We aim to invest into platforms to provide a direct solution whilst working with reputable partners.
More than just a telecom vendor
Technology is changing at pace - and that’s leaving some companies behind. More than just a telecoms vendor, we see ourselves as consultants, keeping our clients’ companies at the forefront of technology. This has a real positive impact on people’s businesses, and that’s what drives us.
We’re passionate about delivering real innovative products and service levels.
Products and service levels that challenge the status-quo.
Through research, testing and challenging products, we provide our clients with the latest and best services available in the market. All this supported by a customer service and technical support team that aims to be the best in the industry.
DataKom has more engineers per customer than our local and national competitors. We offer faster response times and some of the most cutting-edge products in the market. All this is geared towards making life easier for our customers – so they can get on with their day job without worrying about telecoms.
DataKom is your single stop for cutting-edge, unified telecommunications.
We’re a business that prides itself on:
- Over 80% of support tickets resolved within 24 hours
- Unmatched customer service
- Certified and qualified in-house, on-call engineering team
- Bespoke, cutting-edge telecom solutions
- 24/7/365 support from a UK-based team for all telephone line and broadband services*
- National coverage - proud to be part of the Concert Group
See more of what DataKom can do for your business
*Additional fees may apply