Blog

Staying connected through Covid-19 24th March 2020

With the huge impact of the COVID-19 outbreak across the world, sadly effecting businesses and peoples personal lives it has now resulted in a UK lockdown – meaning businesses either have a to close or work remotely from home, minimising contact and reducing the global spread. We would like to relieve you of any questions […]

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Why and how to future proof your telephony

Why and how to future-proof your telephony today 16th March 2020

Businesses large and small need to modernise their communications systems to stay ahead of the coming changes. What many businesses don’t actually realise is how many benefits this modernisation carries, particularly if they migrate to a cloud telephony system. Cloud telephony is a revelation for business communications in so many ways, and some newer systems […]

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Overcome Your Fear of the Cloud

Overcome your fear of the cloud (VoIP) 9th March 2020

Switching to a cloud-based solution comes with lots of advantages. VoIP telephony is one of the most modern telephony technologies that allows you to make your phone calls over the Internet or Local Area Networks. Most business owners tend avoid this phone system due to perceived risks and other fears.  Let’s see some of the […]

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The advantages of using an auto attendant

The advantages of using an auto attendant 2nd March 2020

The auto attendant, is the recording you hear when you are on hold after you have dialled a business. It provides the caller with either music or navigational information to assist the caller to speak with a relevant person within the business. Businesses who use these voice overs are a head of the game when […]

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DataKom Law Firm

How can you migrate your law firm to the cloud 24th February 2020

Transiting to a cloud-based phone system is a step all businesses will need to consider in the near future. The telecom industry is moving to a world of all internet-based voice communications after BT announced they will be switching off the PSTN and ISDN network by 2025. This means an internet-based network will be in […]

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Are your telephone calls recorded

Are your telephone calls recorded? 18th February 2020

Most businesses have some sort of call recording or call analytics to identify how their calls are being reported and dealt with. Having call recording implemented into your business can be hugely beneficial to all who wish to use the telephone – call recording comes with a handful of advantages which your business can undertake […]

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Who are the best VoIP providers in Wales

Who are the best VoIP providers in Wales? 13th February 2020

After the recent merge of DataKom and Pinnacle Telecom, the two businesses now stand as giants in the Welsh telecom industry – both retaining their existing clients and seeking further development. DataKom are a leading Welsh telecommunications provider suppling businesses across the UK with the ideal business grade VoIP solution for their telephony needs. We’re […]

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Conference Room

Tips on how to get your perfect meeting room make-over 10th February 2020

Conference rooms are a common thing in most modern working environments – dedicated one or more rooms to utilise as a meeting room can be hugely beneficial, however optimising this said is even more important! How do you optimise a meeting you? Let us show you! Cloud telephony The best technology doesn’t have to be […]

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Are telephones still valuable to businesses

Are telephones still valuable to businesses? 28th January 2020

Now we are in the year 2020, there are endless ways in which businesses are able to connect with customers – search engines, social media, videos, websites and so many more ways. So, is there space for telephony in this new and modern world? Communication over the telephone is proven to be one of the […]

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Improve your business broadband speed

5 ways to boost your business broadband speeds 22nd January 2020

No business should have to suffer from slow internet connectivity that affects its daily operations and objectives. We have composed a list of 5 ways to boost your business broadband speed at the work place.   Install additional access points The closer you are to an access point or wireless router – the higher the […]

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