Blog

5 ways to make your small business more efficient 15th February 2018

Business owners are always on a mission to find the best solutions and run their businesses more efficiently. Wasted time means wasted money, and inefficiency costs companies on average a massive 30% of their revenue every year. Finding methods to improve the daily operations of your business could help you to maximise employee productivity, the […]

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6 killer ways to improve productivity at work 30th January 2018

When you are fully concentrating at work, sometimes your productivity can be hindered, and you can face a creative slowdown. My job role as Marketing Executive involves a wide range of activities. I experience writer’s block, creative block and mental block. It’s inevitable, but it’s what you do in the situation that really matters. There […]

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Digital transformation: Is your business ready for it?

Digital transformation: Is your business ready for it? 16th January 2018

Telecommunication technologies are changing every few months and it can be overwhelming for small and medium-sized businesses. Yet SMEs have a distinct advantage over multinational companies in the digital environment – the ease of employing and adapting to new tech trends as long as a secure digital investment structure is in place. What is digital […]

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The importance of level 4 care on your telephone line services 8th January 2018

In the modern world of communication, it is more important than ever that customers can always reach your business. Disruptions to internet or phone services can prevent daily operations and your business could miss out on sales or even decrease customer satisfaction. With a growing number of businesses using these communication services, there is more […]

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DataKom response to the annual survey on the future of the telecom industry 7th January 2018

The ‘Telecoms.com Intelligence Annual Industry Survey 2017’ is an annual report which provides an insight into the diverse telecoms industry. It highlights how the industry is driven by new technology innovations, business pressures, and more exacting demands from customers. The initial survey gathers thoughts and data from 1,500 telecoms professionals, with the cumulative experience of […]

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The importance of keeping up to date technology in the workplace 29th December 2017

All businesses use technology. It determines how customers reach and interact with your business and it can drive company growth. Today’s workplace has little in common with those a few decades ago. Typewriters have been replaced by computers, tablets and laptops, devices have decreased in size and access to the internet is frequently available remotely. […]

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Guest WiFi as a powerful marketing tool 15th December 2017

Have you considered using WiFi as a tool to attract new customers? In universities, restaurants, hotels, shopping centres, airports, healthcare institutions, any large public facility, accessing WiFi is often expected. Our need to be online is acknowledged across the board. Regardless of whether you have your own large marketing department, or simply doing it yourself, […]

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What is HD Voice and how does it deliver better call quality? 8th December 2017

You may recognise the term ‘HD’ (high definition) from seeing it on your TV, but it’s also used to describe other improved technologies. HD Voice offers crystal clear voice calls compared to traditional call audio. It provides high-quality conversations and effectively eliminates background noise – with the correct equipment and setup in place. A report […]

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Here’s what icall suite – call management software – can do for your business 29th November 2017

The icall suite application integrates with your phone system, offering your business greater insight and control of your communications. Users can view real-time and historical call data, see the status of other extensions and caller activity. Having access to all that information means you can run your business more efficiently and identify areas for improvement. […]

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7 steps to growing your small business 23rd November 2017

1. Define your values Knowing your company goals and strengths are key elements of putting together a growth strategy. Before you try to expand, think about what makes your company unique and what the business values are. Establish the core values, whether it’s honesty, innovation, excellent service or transparency. When you know the strengths and […]

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