Blog

How you can cut the cost of your telephone systems

How you can cut the cost of your telephone systems 16th October 2017

An effective telephone system is crucial for your business. But, what if you’re overpaying? Most businesses handle large numbers of outgoing calls speaking to clients, for sales purposes and attending to their customers – racking up the bills every month. Figures suggest that there is an average overspend of 30 – 40% on telecom bills. […]

Read More

5 benefits of call recording for SMEs 3rd October 2017

Recording calls through a call recording system is a cost-effective solution to better understanding the needs of your customers. Calls are saved in the businesses cloud and are easily accessed. DataKom’s cloud-based systems come with call recording capabilities, without the need of dedicated equipment in the office. It’s a good asset for small to medium […]

Read More

How important is high speed broadband for your business? 4th September 2017

The internet is incredibly powerful in the modern business world, with many already embracing new technology. A high-speed connection is essential for efficient day to day operations such as using cloud based tools, IP telephony, applications and file transfers. Unfortunately, without the right foundations, these products will struggle to work for a business – prompting […]

Read More

Wi-Fi Calling: Everything you need to know 25th August 2017

Mobile phones have become an extension of who you are, they do so many tasks – it’s essential they work constantly. And when they don’t, frustration sets in. Especially when it comes to attempting to make a phone call only to discover your network coverage is poor, or non-existent. Have you been on a call […]

Read More

5 apps to manage your business from your mobile 17th August 2017

A business is only as successful and agile as the people involved in managing it. But how do you stay on top of everything when you’re away and all you have is a mobile phone in your pocket? Today, business owners have immediate access to a wealth of information and connectivity via the internet. But […]

Read More

Great customer service: What is it to us, and how do we measure it? 10th August 2017

At DataKom, we’re always looking at ways to provide the best possible customer experience. We regularly seek opinions and feedback based on the interaction that clients have had with our team. What clients say We are very proud to say that overall the feedback we receive from customers is to an exceptional standard. However, we […]

Read More

7 reasons to invest in a new phone system 24th July 2017

Effective communication is important to any successful business. In a world of mobile phones, email and social media some may question if a phone system is still essential. But technology is always evolving – a new phone system can offer advanced features, multi lines, VOIP, and provide a business with efficient tools such as call […]

Read More
What to consider before choosing a business phone system

What to consider before choosing a business phone system 3rd July 2017

Purchasing a new telephone system for your organisation is a long-term investment. It’s important to receive professional advice from people who really understand your business requirements before making a decision. Whether you’re making the step to your first telephone system or upgrading your existing hardware, it’s important to protect your investment and ensure you are […]

Read More

5 reasons companies are moving to the Cloud 26th June 2017

Cloud computing continues to creep into businesses of any size, and the “cloud” is no longer a trendy buzzword. The cloud has become a viable alternative to many different services that, until recently, were only available via on-premises cumbersome hardware. Which on its own drove the need for specialist staff to manage that hardware, leading […]

Read More

Top 5 cloud-based tools every business should adopt 13th June 2017

Disruptive cloud-based tools have made many businesses more agile. A lot of things once done on-premises can now be achieved a lot more easily online. Once you have the basics set up, such as phone systems and broadband, there’s still a lot you can do to make your business work more efficiently. But with so […]

Read More