Free on-hold audio! 30th March 2020

We are pleased to announce with the help from our partners at Fresh Air Studios we can now offer you the opportunity to download our FREE audio file for your on-hold and auto attendant requirements during the coronavirus outbreak. These file are free for everyone to use, whether you are a customer of DataKom or […]

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Customer Notification – Corona Virus Contingency Plan 23rd March 2020

Our priority at DataKom is the health and safety of our staff and customers and with the growing concerns around Coronavirus (Covid-19), we wanted to reassure you that we have strong contingency plans in place to support our customers should the spread of the virus escalate. Across our offices, we have gone over and above […]

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DataKom awarded Cloud Reseller of the year 2020

DataKom awarded Cloud Reseller of the year 2020 28th February 2020

2019 was an outstanding year for us at DataKom with many highlights that made the year stand out – from winning Best Partner of the Year award to merging with Pinnacle Telecom. Only two months into 2020 and we have been awarded Cloud Reseller of the year 2020 for the second year at the Ericsson […]

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DataKom create 2 extra roles in the Bridgend office 25th February 2020

Back in December as many of you may know, DataKom merged with rival telecoms provider Pinnacle, meaning we have now hugely expanded our staff, customers and work flow – meaning new opportunities have presented themselves at our offices in Bridgend. Customer relations We have successfully recruited a brand-new member to join our existing Customer Relations […]

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Unlimited everything

Let us introduce you to our Unlimited Everything SIM! 12th February 2020

Throw out your old SIM cards and get ready – as we would like to present you with our Unlimited Everything SIM card! Right now, you can grab yourself unlimited texts, minutes and data for only…£20 a month! This fantastic SIM only deal on O2 allows you the opportunity to communicate over text, make calls […]

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Expansion for the technical support team 6th February 2020

We’re pleased to welcome Joshua Antill-Dunning – who will be joining the team as our newest edition to the technical support department. Joshua will be working closely with the rest of our support team to provide our customers with the exceptional service and support to ensure all customer issues are dealt with as quickly and […]

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ISDN to be Phased out from 2020 – what do I do? 31st January 2020

To all unaware – the ISDN network is being phased out from the year 2020, and all users of this network are having to seek an alternative phone line solution. BT will begin with a cease in supply in 2020, then intend to switch off the entire network by the year 2025, making ISDN permanently obsolete. […]

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Treorchy awarded Welsh Champion High Street

Welsh High Street awarded Welsh Champion High Street 28th January 2020

The Welsh High Street known as Treorchy has won ‘Welsh Champion High Street’ and ‘Overall High Street of the Year’ in the UK at the Great British High Street Awards 2019. We are thrilled to see local recognition to towns in Wales whom deserve the appreciation – as most of the shops on Treorchy High Street […]

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DataKom promotion

New field-based account manager promotion! 15th January 2020

We’re really pleased to announce the promotion of Christopher Keen – he will be joining the Sales team from the 1st of February 2020. Chris joined us back in September 2019 as a desk-based account manager, however his outstanding hard work has led him to a fast track promotion to a new business account manager. […]

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Growth within the management department 8th January 2020

Gary Pepper has now joined our board of directors at DataKom. Gary’s role will be our new ‘Customer Relations Director’, he will be responsible for the customer service delivery into both sets of DataKom and Pinnacle customers as a fully integrated business. Gary’s team will focus on customer service delivery through all teams of the […]

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