eBooks
Welcome to our eBook section where you will find educational resources for a range of topics including:
- Choosing a new telephone provider
- The right time to move to cloud telecoms
- Digital transformation
- CRM integration
- Call analytics
- And more

How to choose a new telephone provider
- Consider important features
- Use our requirement builder for the perfect communication solution
CRM integration for telecommunications
- Discover the features and benefits
- Which platforms support CRM integration
Digital transformation
- What is the digital transformation
- The types of technology available and how they can help your business
When is the right time to move to the cloud
- Common concerns about moving to the cloud addressed
- When is the right time for your business
Call analytics
- 6 practical uses of call analytics and how they can benefit your business
- The tools available to track key business data
Is your phone system GDPR compliant?
- What is GDPR and how does this affect your phone system
- How does Ericsson-LG make sure your business is compliant?
Call recording
- 5 key benefits
- The legalities of call recording
Complete guide to cloud-based phone systems
- What exactly is the cloud and how does it work?
- Common myths debunked