What Tech Will Your Office be Utilising in 2020?

The rate technology is advancing it’s anyone’s guess exactly what business communications will look – and sound like – in 2020. One thing’s for sure though - communication speeds will be infinitely faster and although we probably won’t have company jetpacks, many more of us will be tele-commuting from home with smart technology at our fingertips.

What will computer screens look like in 2020?

By 2020 computer screens will most likely be paper-thin OLEDs (Organic Light Emitting Diode) that can be attached to any surface, such as mirrors, walls and even windows. This technology is already revolutionising smartphones(Samsung uses it –sandwiched between glass layers – in its Galaxy phones). These organic films can also be coated onto foil and plastic, creating a flexible display. It doesn’t heat up the surface and is only 1.8mm thin.

Could standard office lighting be a thing of the past?

Not only could you be watching your screen on an OLED display, but your office windows could use the same technology as a light source. Office lighting could then become part of the walls or furniture, andused in windows that allow in sunshine during the day and transform into lighting in the evening.

Broadband and satellite in 2020

In the first 6 months of this year we have connected more than 200 customers to superfast broadband, which is revolutionising the speeds companies can get.  Customers who used to get speeds of 1-5MBPS are now getting over 20MBPS – sometimes as high as 80MBPS.

Looking further ahead there is G-Fast (now in trial mode) being developed, which will offer data transmission of 500Mbps and facilitate streaming of ultra-high-definition 4K TV and improve accessibility of other content including regular HD video and audio.


 “BT is a world leader when it comes to fibre innovation and we are excited about the next stage in our story,” said BT’s chief executive Gavin Patterson.   “It is also planning to develop a premium fibre broadband service for those residential and business customers who want even faster broadband, of up to 1Gbps,” the CEO added. 

Just a note:  BT are leading the charge to install the cabling in the UK as the main government contractor – but you can (and probably should) still access the services is through independent suppliers like DataKom.  We manage the relationship with BT directly as an offical reseller, and rather than waiting for weeks for engineers from BT, we are able to work directly with our engineers to resolve any issues and make improvements.  You get the best of both worlds.

Will landlines exist in 2020?

Landlines are here to stay, as we confirmed in a previous blog post.  However they are changing – one of the main drivers being the rise in VoIp (voice over Internet protocol).  

According to Wikipedia:

“Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service.”

There are still 24.4 million landlines across Britain.  Britons like their landlines and since most businesses and homes in the UK still rely on traditional copper phone wires to transmit our broadband, we believe landlines – at home and at the office will be around for some time yet. Landlines tend to be more secure than some of the radio frequencies used on mobile calls, while traditional corded phones always work in power cuts. 

Mobile phones in 2020

From the mighty brick to the hand-held computer it is today, the mobile phone has made incredible advances. By 2020 it will be more powerful than ever. We will be making most of our purchases by mobile, banking via mobile (cashless societyanyone?) and getting our entertainment via mobile.

Pretty much like we are now only the range of apps and the sheer performance will be outstanding.Mobiles will have improved picture quality, larger screens and with the development of 5G, much improved streaming quality for the office as well as home use.

The EU announced its Digital Single Market Strategy on 6 May this year, with the sole aim of creating a single ICT infrastructure in Europe by the middle of the next decade, perhaps earlier. Phone giants Ericsson predict that by 2020 there will be at least 6.1 billion smartphone subscriptions globally (compared to 2.7 billion in 2014). Rima Qureshi, Chief Strategy Officer at Ericsson said in interview: “By 2020, 90% of all individuals over 6 six years old will have a mobile phone.”  A frightening thought for developing brains.

3D Printing in 2020

The technology is still in its infancy, but you can be sure consumer and professional 3D printers will become much more refined. 3D printing is the process of using one digital file to create three-dimensional solid objects. Using layering of materials known as ‘additive manufacturing’, physical 3D objects are created in ABS (used in Lego bricks) and PLA (biodegradable) polymers.

 Watch this video that explains this incredible technology:



Whatever you can imagine or draw on a computer you will be able to create in 3D. Prototypes are mostly plastic now, but by 2020 other materials will be available. Want a new phone? 3D-print it! If you can’t wait for 2020,Ultimaker, Formlabs, Makergear and Printrbot are just a few companies making 3D printers right now.



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Current Digital Agenda for Europe run by the EU