Date published 01/06/2017       Written by Arek Estall @ DataKom

DataKom Shortlisted for Service Quality

DataKom are pleased to announce being shortlisted for "Business Services Business of the Year", at this year's South Wales Business Awards.

The awards, in association with the FSB and Business in Focus, are now in their 9th year.  The awards look to identify the leading businesses in South Wales across a number of categories.

DataKom have celebrated their 10 year anniversary this year, having started from a small office in Bridgend by director Jay Ball.  The business has grown year on year for the last 10 years, and now employs nearly 30 staff members.  Offering phone systems, mobiles, broadband and engineering services to business customers, the company serves clients such as Specsavers, Talgarth Bakery and Celtic Leisure.

The company has been shortlisted for their commitment to service quality - central to the running of the business.  Director Jay Ball said:

"In a sales focused industry we've always taken the stance that customer service should come first.  That's why we've invested heavily in customer service, our technical support and engineering services.  Get the customer experience right, and the rest will follow"

The award comes at a time where the business is expanding its service offering - with a cloud-based telephone system called Kloud PBX and a guest WiFi solution called Kloud WiFi.

The awards ceremony takes place on Wednesday 14th June at the Bear Hotel in Cowbridge.

See the full shortlist here.