Date published 29/03/2018 Written by Rachel @ DataKom
DataKom welcome Educ8 following KloudPBX installation
DataKom is pleased to welcome new customer, Educ8 following a cloud-based phone system installation across three sites. The company has two offices located in Ystrad Mynach, Caerphilly with a further site in Port Talbot, South Wales. Educ8 is a provider of training and development programmes to a diverse range of local businesses.
A cloud phone system presents a variety of phone management features which will assist with all departments of the business, including the UCE application. This tool integrates with the phone system and allows users on the road to stay connected to the office. Efficiency will be increased with unified communications, the concept all telecom products working together.
Additionally, DataKom provided a leased line installation - a dedicated broadband connection reserved for the use of one premise, meaning no competing for bandwidth.
Chief Executive Officer, Grant Santos is pleased with the install:
“Our feature-rich KloudPBX phone system guarantees we are offering the best customer service possible. We now use a call reporting system which allows us to view the performance of our phone system and quickly analyse department user activity. Our internet now achieves high-speeds meaning faster daily operations.”
“Educ8 have been working with Datakom for the past couple of years supporting the vision of the business - in developing a highly skilled workforce who delivery a high level of customer service.”
Educ8 support organisations to grow and develop highly-skilled employees with training programmes such as apprenticeships and management courses. For more information, visit their website here.