Date published 11/09/2017   Written by Rachel Owen @ DataKom

DataKom welcomes new Operations Manager

After successful growth in 2017, DataKom have expanded the team, welcoming new Operations Manager Jenny Scourfield into the management team.

Jenny joins from an IT service based role - responsible for providing high quality customer service and managing, developing and training her team. Prior to this Jenny joined the graduate scheme within Tesco store management.

The operations role is extremely important to DataKom – and her focus on quality service and a team approach was a clear fit with the DataKom culture. Jenny will ensure the business is running a smooth efficient service and overseeing day to day operations. She will lead the team in these areas:

  • Ensuring high levels of customer service
  • Planning and controlling all change within the business
  • Recruitment, HR, Health and Safety policies
  • Managing, training and developing the team
  • General office management

Jay comments:

“I’d like to personally welcome Jenny to our management team and look forward to her helping bring improvements to the business. She will ensure a customer’s journey from the initial welcome to ongoing support is provided with the highest levels of service”

A few words from Jenny:

“I’m really excited to be joining DataKom and I am looking forward to being a part of an exciting business that puts the customer at the heart of everything they do. I have a passion for customer service, where I strive to improve the experience for the customer and coach my team to better the service provided”

Congratulations to Jenny and welcome to the DataKom family.