UNIFIED COMMUNICATIONS

Change how your business works with UCS from iPECS Ericsson-LG

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UC  from Ericsson-LG

UCS Tools to Benefit Your Entire Team

Unified Communications from Ericsson-LG delivers the tools and features to support your entire team. Every business has different types of communication requirements; iPECS UCS is designed to work with your specific needs, with a range of applications that can be used to build the Unified Communications strategy for your business. iPECS Unified Communications will help your business work more productively, with value added efficiency, regardless of your location or chosen device. You can deploy your UCS application over your desktop PC and use your computer as a softphone or even take all the features of your office phone system with you with the UCS mobile app, which works across Android and iOS mobile phones and devices. Talk to DataKom today to see how UC can change how your office communicates.

 

 

Explore UCS Features Below:

UC Instant Message, SMS & Note

Instant Messaging, SMS & Note

  • Send and receive text messages to other internal iPECS users
  • Leave offline notes to be contacted when user back online
  • Simply invite users with drag & drop functionality

Audio & Video: Calls or Conference

  • Call popup shows callers information & contact number
  • Make quick memos while on a call within convenient popup window
  • Simple configuration allows for quick audio or video conferencing with drag & drop functionality
  • Video calls from either UCS desktop or Mobile client

 

Integrated Presence & Call Control

  • Instant access to colleagues availability
  • Integrated DND presence setting across UCS & phones
  • Manage calls from desktop softphone or handset
  • Call control with simple one click drag & drop

 

Visual Voicemail

  • Quickly retrieve voice mail through application
  • Works on both desktop & mobile application

 

Microsoft Outlook Synchronization

  • Synchronize your Microsoft Outlook contacts, allows for easy dialling, scheduling and shared users
  • Microsoft Exchange Server Integration allows for precise scheduling

 

Collaboration

  • Programme application sharing, documents, spreadsheets, presentations in real-time on your desktop with other UCS users 
  • Whiteboard allows you to share drawings and free form text between desktop screens

 

 

UCS for Your Mobile or Desktop

Whether you are out & about with access to your smartphone or laptop, or are working on your office PC, you can stay connected. With the ability to access all the power of iPECS UC from the intuitive UCS Mobile Client no matter where you are in the world. Effortlessly connect with colleagues over phone, video instant messaging or web collaboration from your smartphone. Turn your office PC into a soft-phone allowing you to make and receive calls directly from the desktop application.

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Have You Experienced Click Call Yet?

 

Dialling from your UCS system has been made even easier with Click Call. This application allows you to highlight just a phone number within your Microsoft Windows (registered) application or even from the web browser, and this enables you to make a voice call instantly. There is no need to even pick up a handset and dial. Perfect for call centres, concierge or any businesses that have to make a high number of external calls. Click Call integrates iPECS telephony into your desktop & PC applications. If you have been considering such a system but need to learn more - just get in touch with us.

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Click Call

Business Telephone Systems

As a business a reliable communications system is imperative. At DataKom we understand the specific needs of small and larger business alike and can provide expert solutions for your telecommunications platform. We specialise in designing systems and provided solutions that are bespoke for your market sector or business. As a platinum partner with Ericsson-LG we are able to provide our customers with a full range of cutting-edge communications platforms.

eMG80 (Hybrid) Telephone System

  • Simple & reliable system, feature-rich
  • Use existing analogue phone lines
  • Perfect solution for small business or SMB's with 1-12 employees

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UCP (IP)Telephone System

  • Utilises the latest technologies
  • Anytime, Anywhere Connectivity
  • Great solution for large and mid-size businesses with 15 to 150 employees

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KloudPBX Telephone System

  • Highly featured Cloud based phone system
  • Embedded Resiliency, fully reliable system
  • Excellent solution for business with 1-12 employees or multi-sites

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