Business phone systems

Cardiff, Bristol, Wales and the South West

Are you looking for a business telephone system that is perfectly suited to your business activities? One which enhances your business, rather than holding it back?

  • Reliable systems with 99.7% uptime
  • Scalable solutions suitable for one to 990,000 users
  • Transparent pricing and no hidden fees
  • Latest technology available
  • UK-based expert accredited engineers
  • Helpdesk support and field-based account managers
Let's chat. We'll call you
Security question - What is 3+1 ?

Phones systems - covering Cardiff, Bridgend, Swansea, Bristol and more


Whether you’re looking for cloud-based (VOIP), hybrid or on-premise telephone system, we can advise you on the best fit for you. Our client account managers and field-based engineers cover Wales and South West UK from our three locations. We do look after clients further afield too - just ask to find out more.

We’ll review your current setup, your recent bills, and current usage, then recommend the best system for your needs. Usually, this means greater efficiency and cost savings - utilising the latest telecom & connectivity technology.

If you’re looking for a new system, we’ve got a range of options that can be set up and scaled easily - meaning adding new users and removing old ones is simple and cost-effective.

cardiff phone system

Phone technology - as crucial as ever

Phones remain crucial to the success of any business. Reliable, fit-for-purpose phone systems are a must for any modern organisation. The world of phone systems is rapidly changing, so we’ll advise you on a future-proof, effective way forward.

As a platinum partner of Ericsson-LG, we offer a range of state-of-the-art, high-quality telephone systems with the latest efficiency-boosting features. From Call Recording and Call Reporting to more advanced features such as Queue Manager, Inbound Intro Manager and Auto Attendant.

So, whether you are a multi-site corporate, public education facility, large office, or a small-medium business looking to scale and modernise your telecoms, we have the right telephone system and complementary innovations to suit your needs.

Cloud-based systems (1 - 3000+ users)

  • Excellent solution for multi-site businesses
  • Same features & functionality as premise-based phone systems
  • Can be implemented as cloud, hybrid or on-premise where required
  • Scalable with your business growth

Read More

Small business systems (1 - 20 users)

  • Simple & reliable system delivering cost-effective communications
  • Feature-rich, straight out of the box
  • Use existing analogue/ digital phone lines
  • Perfect for businesses with 1-20 employees

Read More


Medium to large systems (20+ users)

  • Utilise the latest technologies
  • Anytime, anywhere connectivity
  • Reliable & resilient
  • Scalable with your growth

Read More

Why choose DataKom?

  • Expert advice – you can be confident we’ll advise you on the best system, tailored to your needs
  • Choice – we have every type of system you could need, and we’ll help you choose the right one
  • Reliability – we have invested in our own system and hosting, meaning we can guarantee the quality and reliability of our calls and systems
  • True innovation – a unique innovative product designed our customers in mind with
  • Award-winning support - Read more here - link to support page

We work with:

Switch to DataKom in 3 Easy Steps


1. Review

We’ll review your current call charges, line rental fees, phone system efficiency and any additional services that you require.

Personalised Quote

2. Quote

We will look for ways you can save money, prepare a personalised quote, and suggest how to add efficiency, improve reliability and integrate new technologies.

Get Connected

3. Connect

Our in-house provisioning team will arrange the transfer or setup. We can notify your current provider and ensure your telecommunication services continue running.

We were recommended to use DataKom by another business on Walter Road, Swansea. We needed to work with a company who could support our growing needs as a business and Datakom have done that for us. The 24/7 support and accountability we receive gives us the confidence that we know our telecoms are in safe hands.

Charles Perrett Property Ltd

What impresses me most about the Datakom Team is that they always deliver what they promise. We have used them for a number of different telecom needs, from mobiles to their new KloudWiFi system and they have always provided an excellent service, from their engineers to their MD. We would now consider them an integral part of our business and would happily refer them to any DWA customers

Stephen Griffiths, DWA Accountants

Had a very good experience with Datakom when helping us move offices and the running of our phone systems. Daniel, Louisa and all the team were very helpful with any issues we had. Would recommend them when looking for phone systems and phone lines.

Alex Hambly, Crane and Lifting Services Ltd

From start to finish everything was hassle free. DataKom also upgraded our business broadband last year and this has made a positive difference to our business, improving service to our customers, and increasing the amount of services we can now provide using the additional bandwidth. Customer service is fast and friendly, engineers professional, and sales team are very helpful. Highly recommended.

Paul Finch, EPS construction

Great service and staff, very refreshing and convenient to deal with local people. From the initial consultation with Ashley Beckett, all the way to "up & running" the service was seamless. All of the staff and engineers are friendly & professional, any queries we have had along the way have been dealt with swiftly and we are now getting much more value for our money. Thank You Datakom - Keep leading the way!

Barbara Rees Estate Agent