CASE STUDY – JOHNSEY ESTATES

VOIP PHONE SYSTEM INSTALLATION

About

Johnsey Estates is a leading property company based in South Wales. The company offers a wide range of office and workspace rentals as well as development projects. It has built a diverse portfolio of leisure, office and industrial premises and a range of property investment opportunities.

Business challenge

  • The current phone system was outdated and lacked enterprise features such as call routing and the flexibility to simply add a new user. The system was unable to support company growth and productivity wasn’t being maximised.
  • Johnsey Estates were considering upgrading their current phone system to a VoIP solution. The company required a modern system with the ability to easily support conference calling and additional direct dial phone numbers.
  • It was an important requirement that the existing telephone number could be transferred to the new phone system, ensuring no lost business.
  • Finally, the company needed additional handsets to support all VoIP phone system features.

Key solutions

KLOUDPBX PHONE SYSTEM

Feature-rich, cloud-based phone system with the latest technology.

CONFERENCE CALLING

Allows multiple people to join a call at any one time from any location.

SELF-MANAGEMENT

Ability to manually make changes to the system by using the simple web portal.

TRAINING PROVIDED

Shown how to use the KloudPBX portal with complimentary webinars providing additional support.

SAME PHONE NUMBER

Our porting team were able to transfer the existing number to the new phone system.

NEW HANDSETS

With key features such as DND and call forwarding.

ACCOUNT MANAGER

Local manager oversees the companies account and conducts monthly reviews.

ONGOING SUPPORT

The DataKom team is always on hand for any queries.