How DataKom Can Help With Your Firm's Telecom Needs
Telecommunications for Law Offices and Solicitors
It is critical for Law Firms and Legal Services to have a flexible and responsive telecommunication system in place. Communications are vital for both clients, solicitors and support staff. Missed calls or messages can cause delays or mistakes that can have an adverse impact on your clients. Updating your current phone system to utilise the latest technologies such as Unified Communications will significantly improve office efficiency, saving both time and money. A modern telephone system will also provide a polished and professional first impression.
When contemplating purchasing a new phone system for your Law Firm, it is a good idea to consider all the interfacing that is being used in your office, be it phones, computers or other digital devices. Newer technologies combine these communication tools - an arrangement known as Unified Communications, (UC) - allowing for critical information to be transferred seamlessly across platforms and devices - with no limitations on location or distance.
DataKom is a leading telecom company based in Bridgend, South Wales. Our expert team of engineers and account managers are ready to support your telecom needs. Contact us today on 01656 33 44 55 to talk to a member of our team. Alternatively, you can request a quote.
Utilising the latest technology to bring the best communications tools under one robust telephone system. Keep your colleagues better connected with instant messaging, SMS and integrated presence. Easily manage calls and transfer outside the office to remote or off-site workers.
With integration into your CRM, (Customer Relationship Management) system, you will be able to update and manage clients with ease. Securely record calls directly into their file. Microsoft Outlook Synchronization allows your contacts and scheduling to be accessible via the systems UCS server.
Easily connect voice or video conference calls with the convenience of one button. Calls can be recorded and saved securely in clients files
Compliant Call Recording
Encryption enabled recording allows you to maintain regulatory compliance while maintaining a verbal record of important client details or conversations.
How a New Phone System Will Benefit Your Practice
A new phone system will change how your office communicates:
- CRM Integration- phone system works with your back-office database, pull up clients details instantly, attach phone messages directly to the correct account, easily connect phone calls directly from your database.
- Voicemail to Email- receive your voicemail messages direct to your inbox.
- Mobile Extensions- allows for access to phone system via smartphone or other devices.
- Conference Calling- instantly connect with colleagues via video or voice, no matter where they may be.
- Remote Site Integration- seamless integration allows for remote workers.
- iCall Reporting- greater insight and control of your systems communications resources like call reporting, call recording, desktop call control and more.
What Our Customers Say
“Datakom have provided us with a range of communication services from super-fast broadband to internal phone systems and each service provided has be delivered on time and at a reasonable cost. The support we have received and customer service has been exceptional and the technical support outstanding, we would not hesitate to recommend Datakom to any other company”
Richards Thomas Solicitors – David Goodfield
Award Winning Telecoms Company
There is no need to simply take our word for it, DataKom has been winning awards for our achievements since 2013.