DataKom Can Help Your Office Become Better Connected
Why Does Your Office Need a Professional Phone System?
Excellent communication services are vital for organising any professional office, choosing a bespoke phone system can help your business stand out from your competitors. Good telecoms and broadband can also help your business to maximise productivity. DataKom experts can design your telephone system to meet your company's' specific needs. Our individually tailored phone systems reduce costs, improve call handling and give your employees access to the best technologies available on the market.
How will your office benefit? A bespoke phone system will help your office handle calls more efficiently at peak hours, and allow calls to be quickly directed to the right person - wherever they are.
Our phone systems also provide your business with new ways of communicating after the working day is over; incoming calls will be handled with peak efficiency; being sent to the right department, first-time, maximising productivity while minimising costs.
DataKom is a leading telecom company based in Bridgend, South Wales. Our expert team of engineers and account managers are ready to support your telecom needs.
Call us today on 01656 33 44 55 to talk to a member of our team. Alternatively, you can request a quote.
Utilising the latest tools and features allows your office to be better connected by using innovations like instant messaging, SMS and integrated presence.
Managing incoming and outgoing calls from your desktop, as well as being able to transfer calls to colleagues quickly wherever they are is another advantage of unified communications.
With integration to your back office database, you can make calls and keep clients records easily updated with notes, messages and voicemail; you can even post calls directly into their records.
Microsoft Outlook Synchronization allows for your contacts and schedule to be automatically imported into your phone system directory. Calendar and schedule synchronisation with UCS Server allows the communications system to be integrated.
Anytime, Anywhere Connectivity
With "anytime-access" to your communications platform, you will be able to reach and utilise the power of your system, no matter which device you are using to connect.
Whether it is a smartphone, tablet or PC, you will have access to all the same software applications no matter where you are in the world, just as if you are sitting at your desk. Calls can be made and received anywhere in the world with no additional charges as they are all hosted on your phone system.
Connect in Real-time & Online Collaboration
The right connectivity enables more people across your business to be increasingly productive and efficient through online collaboration. Imagine - file and programme sharing with desktop sharing to drawings and text, distributed over whiteboards across UCS users in real-time or just connecting with colleagues, at the push of one button, for Video Conferencing.
How A New Phone System Can Benefit Your Office
At DataKom we partner with Ericsson-LG, bringing you a highly spec hybrid telephone system that offers many built-in features that will improve your office's communications:
- Conference Calling- instantly connect with colleagues via video or voice, no matter where they are in the world.
- CRM Integration- phone system works with your back-office database, pull up clients details instantly, attach phone messages directly to the correct account, easily connect phone calls directly from your database.
- Voicemail to Email- allows for ease of communication by sending a copy of the voicemail directly to your inbox.
- Easy Set-up- intuitive interface allows for users to quickly access and utilise phone system & applications.
- Mobile Extensions- provides access to phone system via personal smartphone.
- Remote Site Integration- seamless integration allows for remote workers.
- iCall Reporting- increase your businesses productivity through intelligence with greater insight and control of your systems communications resources like call reporting, call recording, desktop call control and more.
What Our Customers Say
“Having been with DataKom for some time now. I couldn’t speak highly enough of the company with the tech team being a call away and when they say someone will get back to you they always do. The process from start to finish is project managed and they are extremely helpful. I would recommend DataKom to any type of business.”
Orbis Education & Care Limited – Stuart Steer
Award Winning Telecoms Company
There is no need to simply take our word for it, DataKom has been winning awards for our achievements since 2013.