Why Does Your Restaurant Need a Phone System?
Telephone Systems for Restaurants & Pubs
DataKom can help your restaurant business stay better connected with your staff and customers. We offer telephone systems and broadband for a wide variety of catering businesses. Busy restaurants, pubs and cafes, require robust communications systems that are simple to use.
We offer telecom solutions that are designed to work well in busy restaurants and pubs. Phone systems are vital to all dining establishments, large or small. Having an effective communications system allows the restaurant to receive incoming calls for orders, place outbound calls to suppliers or make calls to customers, taxi companies or other support services, thus providing a superior experience for their diners.
DataKom is a leading telecom company based in Bridgend, South Wales. Our expert team of engineers and account managers are ready to support all of your telecom needs. We work closely with you to establish the elements required to enhance the communications potential of your restaurant.
If you are thinking of upgrading or buying new systems for your catering business it might be worth talking to us - we can show you the latest technology solutions to fill those covers. We will work alongside you to increase the efficiency of your restaurant or pub - and reduce your monthly spend. Contact us today.
UC allows the use of modern communication tools - such as IM, voicemail to email, presence & messaging - to know which colleagues are available to receive incoming calls, regardless of their location by using a smartphone, tablet or PC application. Unified integration allows access to your back office systems for repeat business, suppliers and customers from any site.
Exceptional Customer Service
The ability to offer your guests a first class dining experience does not begin once they are through the door. A new telephone system with features to benefit busy restaurants will give your establishment an edge over the competition. Record daily specials, take bookings or orders over the phone - or simply add additional extensions to route calls during busy periods so that you never miss a booking or reservation.
Improved Time Management
In a busy restaurant, staffing considerations are critical. A new phone system will give your staff tools that allow them to do their jobs in a more effective way whilst providing exceptional service when taking incoming calls. Inbound call transfer to send calls quickly to the best person for their query, music on hold, voice messaging and one-click call return for any missed calls, saves you both time & money.
Networking & Scalability
Get the flexibility that you need as your business grows. A new telephone system will allow for single locations and multiple sites. Grow your communications system as your business grows. Our systems can easily accommodate additional sites. Cost-effective mobility for remote or home offices is catered for, letting you stay connected with your workplace from home.
How a New Phone System Will Benefit Your Restaurant
At DataKom we partner with Ericsson-LG, bringing you a bespoke telephone system with key features out of the box to benefit your restaurant or pub:
- In-bound Call Routing- provides added flexibility for incoming calls to be routed to specific department or voicemail box, improved response times and less waiting for call to be answered.
- Call Recording- incoming calls can be recorded with simple retrieval & playback, allow diners to leave orders over the phone.
- Remote Access Messaging- update auto-attendant announcements and messages from off-site.
- Easy Set-up- intuitive interface allows for users to quickly access and utilise phone system & applications.
- Reporting & Analysis- customised call reports & analysis gives you the the ability to understand you incoming call patterns, analyse duration of calls and more.
- Easy Call Return- iCall Suite allows you to see any missed calls and return them in one click.
- Mobile Extensions- allows for access to phone system via personal smartphone, make site-to-site calls without the need to additional handsets.
What Our Customers Say
“DataKom have been a breath of fresh air since our last provider. They do exactly what they say they will. The broadband and service we receive is Superfast with any issues resolved ASAP.”
The Italian Way – Alfonso Ranalli
Award Winning Telecoms Company
There is no need to simply take our word for it, DataKom has been winning awards for our achievements since 2013.